Six ways to make people like you by Dale Carnegie Become genuinely interested in other people. Smile. Remember that a person’s name is to that person the sweetest and most important sound in any language. Be a good listener. Encourage others to talk about themselves. Talk in terms of the other person’s interests. Make the […]
3 fundamental techniques for handling people by Dale Carnegie Don’t criticize, condemn or complain. Give honest and sincere appreciation. Arouse in the other person an eager want.
As a part of working on my master’s thesis I needed a figure on the Open Services Value Chain which is presented in Henry Chesbrough’s latest book ”Open Services Innovation”. A quick search on google resulted in no useable figures so I created my own and here is the result.